i-Vantage Inc. Enabling Global Delivery Centers

i-Vantage provides SLA based Center Management Services to clients who have already set-up their India centers, but need help in getting productivity and efficiency metrics improved.

Our Center Management teams are staffed with experienced functional heads and executive staff. Our services may include some or all of the following areas:

Human Resources
  • Recruitment, Selection, Retention, Training
  • Salary and Compensation Planning, Career Planning, Appraisals
  • HR Policy design and implementation
Finance & Administration
  • Payroll Processing, Expense Management
  • Book Keeping, Accounts, Taxes and Statutory Requirements
  • Management of Audit, Tax and Legal Firms
  • Front Office and General Office Management
  • Facilities & Security Management
Technology Infrastructure
  • Design, Procurement, Set-up of Telecom, IT and Network Connectivity
  • Information Security and Backup/Disaster Recovery
  • Ongoing Management & Supplier Relations
  • Support, Helpdesk, etc



Captive Center Management
Offshore Staffing
Infrastructure Expansions



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